The City of Gainesville, FL has been leveraging both their SeeClickFix and Cityworks platforms to crowdsource citizen data to combat severe storms.
We want your system to run as smoothly and efficiently as possible. As we’ve worked with partners across the country, we’ve come to recognize there are simple best practices that make a huge impact.
Your team has worked hard to configure and implement SeeClickFix, but now you need to get the word out to residents. What are best practices for marketing?
According to NASA and scientists around the world, storms are increasing in number and severity. What can cities and citizens do to respond to these growing threats?
Susquehanna University has been using SeeClickFix manage services efficiently and easily by engaging their students. After implementing SeeClickFix at the beginning of the school year, Susquehanna has already over 600 app downloads from students.
The City of Cambridge, MA has been using SeeClickFix for the past 9 months to empower citizens to report requests through mobile or web tools directly to City Hall. It has been a tremendous success.
Code Enforcement departments across the country have been using SeeClickFix to build more resilient neighborhoods for years. This webinar is a deep dive into on Code Enforcement department in New Haven.
The City of Winston-Salem, NC is leading the way in their state of North Carolina — continually improving their customer service and engaging their citizens. Any city in any state across America can learn from how this city is becoming a smart city with citizen services.
As Communications Director in the Mayor’s Office, Ron wanted a better way to serve residents and improve communication. With a limited budget, his solution was to set up a 311 Center run by volunteers with SeeClickFix as the platform connecting everything together.
Learn about how SeeClickFix Work increases the efficiency of your organization’s request management, facilitates better communications both internally and externally, and establishes a more consistent, intuitive workflow providing improved analytics using new, simplified interfaces and interactions in the CRM.
Bill Ward (Burlington, VT) and Robin Ladouceur (SeeClickFix) discuss how SeeClickFix is helping Burlington address its heroin crisis.
Jean Miles (Sarasota County, FL) and Katie Timlin (SeeClickFix) reveal the best practices for implementing SeeClickFix into your city's workflow.
Slate Ballard (SeeClickFix) explores how to best manage a city's and minicipality's internal communications with SeeClickFix.
Hear the successes and lessons learned from Improve Detroit, an ambitious 100 day plan focused on leveraging technology to connect the citizens of Detroit with their local government services, from its manager, Amy Sovereign.
Learn strategies to deal with getting SeeClickFix off the ground in your community or breathing new life into your existing user base. We’ll focus on leveraging neighborhood groups and community organizers, and many value lessons learned when the town of Macon consolidated with Bibb County.
Samamtha Wolfe (Gainesville, FL) asks how citizens can be a bigger part of an entire city's design process - what it provides, how it works, and how they can help.
David Flintom (St. Petersburg, FL) and Dan Kilburn (SeeClickFix) look at how neighboring partners can report requests across their borders and boundaries.
Micah Sifry explores how citizens and cities can rethink how tech is used to improve both public services and their democracy as a whole.
How Dunwoody, GA is reducing calls while engaging more citizens, and improving its services more them in return.
Fayetteville, NC, after partnering with SeeClickFix, has transformed the way they engage, work with, and help citizens each day.
The Atlantic County Water Authority has been using SeeClickFix to revolutionize the way cities and the county deliver quality services to citizens.
Implementing new tech for citizens can be tough, but SeeClickFix takes several steps to make it easier for everyone.
Join Sean Henry, Public Works Director for Carbondale, IL, for a look into how Carbondale Public Works is doing more with less.
Take a short walkthrough of the SeeClickFix CRM from citizen submission to resolution in the field.
Several important updates in how SeeClickFix connects citizens and cities, and how it's improving even more.
Frank Carmody, Deputy Director of Operations at Houston, TX gives a inside look into how Houston transformed their city with 311.
This is the perfect time for local governments to begin planning for the winter snow. SeeClickFix is being used in 300 cities and counties across the country to address the region’s unique challenges — especially snow-related requests.